Tag: Access Issues

Workaround to get Gaia Sky running

By tsagrista on

In light of the current server downtime, we are creating this post describing how to get Gaia Sky up and running with the base data package.

  • Gaia Sky installer – first, you will need to download the installer for Gaia Sky version 3.7.0. Since our server is currently inaccessible, we have made this version available for download at the following link:

    Please choose the appropriate installer for your operating system and follow the installation steps as usual.

🚧 Service update: university security measures continue 🚧

By tsagrista on

It’s been a month now, and unfortunately, our main download server is still offline. We know this is quite frustrating for users, as it is for us too.

For those just catching up: our server, which holds all the Gaia Sky installers, data packs, and docs, is hosted behind a Heidelberg University domain. About a month ago, the university’s IT center detected a widespread security incident and took major preventative action, which included taking our server (and many others) offline.

🚧 Server inaccessible 🚧

By tsagrista on

We regret to inform our users that our server, hosting Gaia Sky packages, datasets, and documentation, is currently inaccessible from external networks. This is due to precautionary measures taken by the University Computing Center (URZ) at the University of Heidelberg.

For more details on these measures, please refer to the official announcement from the URZ: Precautionary Measures by URZ.

We apologize for any inconvenience this may cause and will keep you updated as the situation evolves.